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How To Use an iPhone with Microsoft Online Services

The following tutorial will walk you through setting up your iPhone to use Microsoft Online Services Exchange.

To connect your iPhone to Microsoft Online Services, you must have iPhone software version 2.0.

Connecting an iPhone to Microsoft Online Services for e-mail:

Turn on your iPhone, and then tap the Settings icon.
  1. On the Settings screen, tap Mail, Contacts, Calendars.
  2. On the Mail, Contacts, Calendars screen, tap Add Account.
  3. On the Add Account screen, tap Microsoft Exchange.
  4. If you already have an Exchange account on your iPhone, you must delete the first account before you can add this one.
  5. On the Exchange screen, tap the Email box, and then type your e-mail address.
  6. The address should take this form: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
  7. Tap the Username box, and then type your e-mail address again.
  8. Use the complete e-mail address you typed in step 5.
  9. Tap the Password box, and then type your password.
  10. Tap the Description box, and then type a description for the account.
  11. By default, the Description box is filled automatically with your e-mail address. You can overwrite this if you want a different description.
  12. Tap Next.
  13. The iPhone begins verifying the account information. If you receive a Verify Certificate message, tap Accept.
  14. Tap the Server box, and then type the mobile device URL for your company region. Do not include the https:// prefix with the mobile device URL. For a list of mobile device URLs by region, see URLs for Microsoft Online Services.

If you are not sure which URL applies to your region, open the Sign In application, click the Microsoft Office Outlook Web Access link, and then look at the URL in the browser Address bar. If your Outlook Web Access URL has "apac" or "emea" in it, use the corresponding mobile device URL. If your Outlook Web Access URL has no region code, use the Mobile Device URL for North America.

15. Tap Next.

The iPhone begins verifying the new information. If you receive a Verify Certificate message, tap Accept.

Select the information you want to synchronize, and then tap Done.

The iPhone is supported for connectivity to Exchange Online for e-mail tasks. Any other use is not supported by Microsoft Online Services Technical Support.